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Search Issues

by (208)
Updated about 20 hours ago
Created September 22, 2013 at 7:03 PM

I get this message most of the time when I try a search.

An Internal error has occurred and we are sorry for the inconvenience.

We are doing our best to fix the problem as soon as possible.

77877f762c40637911396daa19b53094
78422 · December 13, 2013 at 2:07 AM

Should be all good now.

77877f762c40637911396daa19b53094
78422 · September 24, 2013 at 1:32 AM

HI Daz. There was a hiccup when the original user reported it which we fixed - in regards to the intermittent issues with pages not displaying - we'd like to narrow those down. Are they during they particular time of the day or is it random? If you get one again, please email support@answerhub.com with the time it happened so we can try to track it down!

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5 Answers

543a65b3004bf5a51974fbdd60d666bb
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4458 · December 13, 2013 at 1:30 AM

failing again (as of now), same message,

"An Internal error has occurred and we are sorry for the inconvenience."

"We are doing our best to fix the problem as soon as possible."

77877f762c40637911396daa19b53094
78422 · December 13, 2013 at 2:07 AM

Should be all good now.

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208 · October 25, 2013 at 7:36 PM

Some days it works, recently not so much. I use the site command which works fine.

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598 · October 25, 2013 at 6:35 PM

I'm having this problem today and the past few days. I found this post by laboriously flipping through the tags when I noticed that the "search-function" tag already existed...

So did it just fix itself or have you been using your work around?

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208 · October 06, 2013 at 4:25 AM

The original problem came back today!

I can work around by doing a site:paleohacks.com search, which works fine.

543a65b3004bf5a51974fbdd60d666bb
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4458 · September 24, 2013 at 1:25 AM

Search is working fine for me.

In fact the search function/results is an improvement over the old site...good to see at least one thing has improved. Hopefully more improvements to come in the future.

With regards to your particular issue, i have been having some intermittent issues with occasional timeouts & pages not displaying. Usually 'resolved' with a page refresh/reload or i go back to previous page & try again. Is your search issue all the time or does it work sometimes?

77877f762c40637911396daa19b53094
78422 · September 24, 2013 at 1:32 AM

HI Daz. There was a hiccup when the original user reported it which we fixed - in regards to the intermittent issues with pages not displaying - we'd like to narrow those down. Are they during they particular time of the day or is it random? If you get one again, please email support@answerhub.com with the time it happened so we can try to track it down!

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